Postage and Delivery*
Orders are generally processed within 1 to 2 working days but this may take a little longer during very busy times.
Bespoke and personalised designs may take around two working weeks to complete. If there are any delays in this we will inform you as soon as we can.
We use both Royal Mail and couriers to deliver our products; which service we use depends on the size and weight of the order.
Royal mail standard Second Class service aims to deliver in 2-3 working days.
Courier standard / economy service aims to deliver within 3-4 working days.
Your order will generally ship in padded bags or cardboard boxes with bubble wrap to protect delicate items.
It is entirely possible that you will receive a pre owned cardboard box. This is because we feel there are too many of these getting into landfill before they have been fully used.
If you would like any specific packaging or delivery outside the UK then contact us for details.
*We ship at these rates to UK mainland addresses only, if you are outside these areas then contact us for details.